Shipping

Shipping

The majority of UK orders are now being sent with Amazon Shipping. Amazon aims to deliver all orders the following day (7 days a week). Once we have dispatched your order, you will receive a separate tracking email from Amazon so you can see exactly where your order is. 

We dispatch all orders placed before 2pm Mon-Fri (excluding Bank Holidays) on the same working day, and all orders placed after 2pm are dispatched on the following working day.

Cakeshop ‘working days’ are Monday to Friday (excluding UK bank holidays).

Estimated delivery time (not including weekends or UK bank holidays) is as follows:

UK Amazon Shipping	Orders are usually received the day after dispatch via Amazon Shipping. Amazon Shipping will provide tracking information for these orders.
UK Royal Mail Tracked 24	Orders will be delivered by Royal Mail the following day and you will receive tracking information via email.
Europe	3-5 working days from dispatch via International Airmail
US, Canada, Australia	5-7 working days from dispatch via International Airmail
Rest of world	Please contact us with your delivery address for an accurate estimate

 

We’ll send you an email as soon as we’ve popped your edible cake toppers in the post.

We send UK orders via Amazon Shipping or Royal Mail Tracked 24. International orders are sent via International Airmail, and our rates are the same no matter how many cake toppers you order.

Shipping options	Our rate
UK Amazon Shipping	£1.50
UK Royal Mail Tracked 24	£1.50
Europe	£1.50
Rest of world	£1.75

These are the UK postcodes not serviced by Amazon Shipping that will instead be sent with Royal Mail Tracked 24: 

Location	Affected Postcodes
Aberdeen	AB35-AB38, AB53-AB56
Falkirk	FK17-FK22
Outer Hebrides	All HS postcodes
Isle of Man	All IM postcodes
Inverness	All IV postcodes
Kilmarnock	KA27-KA28
Kirkwall	All KW postcodes
Paisley	PA17-PA18, PA20-PA38, PA41-PA80
Perth	PH3, PH5-PH7, PH10-PH11, PH13-PH50
Portsmouth	PO30-PO33, PO35-PO41
Truro	TR21-TR25
Edinburgh/Glasgow	DG9, TD10
Shetland	All ZE postcodes
Crown Dependencies	GY1-GY10, J2-J3
North Wales	LD6, LL35-LL37, LL44-LL45, LL51-LL53, SY17-SY19, SY23-SY25, SA42, SA48

Will my cake toppers need to be signed for when they’re delivered?

No signature is required for standard shipping. Our packaging fits through a standard letterbox: cupcake toppers are sent in A5 packaging and cake toppers are sent in A4 packaging. If for any reason your package can’t be delivered, it will be returned to the nearest depot and a slip will be left to let you know that it’s waiting for you to collect.

 

My order hasn’t arrived. What can I do?

Sometimes, especially during peak periods like Christmas, post can be delayed or go missing. If this happens to you, please contact us as soon as possible via our contact form.